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Fixed
publication submit form broken in old Firefox
After a few weeks, I tried again with my testing system (OpenSUSE Linux and Firefox as installed on our DCU researcher's PCs and laptops 4 years ago assuming that they didn't manually update their system beyond the 2-year automatic update period). No reaction to the submit button.
Answer
0
Answer
Fixed
Joris Vreeke 12 years ago
Can you confirm if you are still having this issue?
In Linux distributions like OpenSUSE and Ubuntu, the web browser is updated within the central software updates of the distribution. No updates are available for old versions of the distribution. The user would first have to update the distribution, which usually only works smoothly if each version step is made. Going straight to the newest version will not work. So this is a lot of work for the user and why almost all people don't do it (as I can see from the systems returned by leaving researchers). The pain level has to be very high. I'm currently helping 2 nclt postdocs to update their 6-year-old Linux systems.
Alternatively, the Labjam system could detect that the browser is too old and display a corresponding message, maybe also pointing out cngl systems policy requires all cngl members to keep their software up to date and to contact local systems support staff (in the respective university) or the cngl systems administrator for help.
Yes, the submit button now does something in Firefox 3.6.17. However, as by one of my other bug reports, I cannot finish submitting a publication as the red box (Please provide an existing event, otherwise create a new one using the '+' button on the right" ) appears even though I did exactly as told (using the plus sign to add a new event). Friday 2012-01-27 Joachim
Customer support service by UserEcho
